The Application & Desktop Support Specialist certificate teaches Desktop Support duties that include the daily operation and support of computers across local area networks, application-level technical assistance to end-users and creation of written documentation. Students are prepared to take the industry-standard certification tests from COMPTIA.
The C++ Programming certificate introduces students to the concepts of writing, compiling, debugging and executing C++ programs that meet the application requirements. This is a versatile coding language, and a great introduction to coding.
Network engineers plan, construct and maintain networks so that they are optimized and operating efficiently. While network technicians, helpdesk technicians, and IT administrators solve daily IT troubleshooting issues, the network engineer manages the high-level task of designing and improving networks, essentially establishing the tech foundation for an organization. Daily responsibilities can include creating and implementing physical and wireless networks, researching and integrating new technologies.
Technical assistants work in a wide range of industries, and offer technological support to each organization's employees so that the business has the ability to deliver its products and services. Tasks can include configuring hardware and software, especially for new employees, and installing peripherals such as printers and routers. Many fill in at a help desk and assist users directly on network, software, and communication issues, and repair or refurbish equipment when taken out of use or upgraded.
Every company needs a Desktop Support Technician, and this training helps prepare students to address questions and respond to users who experience problems with technology in the workplace.